Privacy Policy

Last updated: 09.06.2026

Hamptons Painting & Decorating respects your privacy and is committed to protecting any personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, contact us by email or phone, or communicate with us about a potential project.

1. Who we are

Hamptons Painting & Decorating is the trading name of Jamie T Goulding. Hamptons Painting & Decorating provides professional painting, decorating, restoration, maintenance, and specialist trades services across Southampton, Hampshire, and the surrounding areas.

For the purpose of data protection law, Hamptons Painting & Decorating is the data controller responsible for the personal information you provide to us.

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: info@hamptonsdecorating.co.uk
Phone: +44 7377 670060

2. What personal information we collect

We may collect personal information when you contact us, submit an enquiry, request a quote, or communicate with us about a project.

This may include:

  • Your name

  • Your email address

  • Your phone number

  • Your property or project address, if provided

  • Details about your enquiry or project requirements

  • Information shared through our website contact form

  • Communication records, including emails or messages

  • Any additional information you choose to provide

When you visit our website, certain technical information may also be collected automatically through Squarespace and website cookies. This may include information such as your browser type, device type, pages visited, general location data, and how visitors interact with the website.

3. How we use your information

We use your personal information to:

  • Respond to enquiries

  • Arrange consultations, site visits, and quotations

  • Understand your project requirements

  • Provide painting, decorating, restoration, maintenance, or related services

  • Communicate with you before, during, and after a project

  • Prepare and manage quotations, invoices, and project records

  • Improve our website and customer experience

  • Keep appropriate business and accounting records

  • Comply with any legal or regulatory obligations

We will only use your information where we have a lawful reason to do so. This may include responding to your enquiry, preparing or fulfilling a service agreement, meeting legal obligations, or operating our business in a professional and responsible way.

4. Contact forms and project enquiries

When you submit an enquiry through our website, we use the details you provide to respond to your message and discuss your project.

We may use your enquiry information to arrange an initial consultation, assess your requirements, provide a quotation, and communicate with you about the project.

Submitting an enquiry does not add you to a marketing mailing list unless you have clearly chosen to receive marketing communications from us.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We also provide this information with Google workspace for storage.

5.a. Quotes, consultations, and project communication

If you request a quotation or arrange a consultation, we may collect additional details about your property, premises, project requirements, preferred materials, access arrangements, and timescales.

This information is used only to assess the work required, provide accurate guidance, prepare a quotation, and manage the project if you decide to proceed.

5.b. For proposals, estimates, and contracts

When you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute the service agreement. 

This information may include your: 

Business details (for example, project scope), Email address, Name, Phone number.

This information is processed and stored securely through our use of the Squarespace platform.

6. Sharing your information

We do not sell your personal information.

We may share limited information where necessary with trusted third parties who help us operate our business or deliver our services. This may include:

  • Website and hosting providers, including Squarespace

  • Email and communication providers

  • Accounting, bookkeeping, or administrative service providers

  • Trusted tradespeople or subcontractors where they are needed to support a project

  • Professional advisers, if required

  • Legal or regulatory authorities, where we are required to do so by law

Where information is shared, we only share what is necessary for the relevant purpose.

7. Squarespace and website data

Our website is built and hosted using Squarespace.

Squarespace may collect and process certain visitor data on our behalf to provide website hosting, security, analytics, and related website services. This may include information about your browser, device, IP address, pages visited, and how visitors interact with the website.

This information helps the website function properly and allows us to understand how visitors use the site.

8. Cookies and analytics

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

This website collects personal information to power our site analytics, including: Information about your browser, network, and device. Web pages you visited prior to coming to this website. Your IP address. This information may also include details about your use of this website, including: Clicks, Internal links, Pages visited, Scrolling, Searches, Timestamps. We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

9. Links to third-party websites

Our website may include links to third-party websites or platforms, such as Checkatrade, LinkedIn, or other social media platforms.

If you click these links, you will leave our website. We are not responsible for the privacy practices, content, or data handling of third-party websites. We recommend reviewing the privacy policies of those platforms before sharing any personal information with them.

10. How long we keep your information

We only keep personal information for as long as necessary.

Enquiry information is kept for as long as needed to respond to your request, manage communication, provide a quotation, or deliver services.

Where you become a customer, we may retain relevant records for business, accounting, insurance, legal, or tax purposes.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

11. How we protect your information

We take reasonable steps to protect the personal information we hold.

This includes using appropriate systems, limiting access where necessary, and handling customer information with care and confidentiality.

While no website or digital communication can be guaranteed to be completely secure, we take privacy and data protection seriously and aim to protect your information from unauthorised access, misuse, loss, or disclosure.

12. Your rights

Under UK data protection law, you have rights in relation to your personal information.

These may include the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information where appropriate

  • Ask us to restrict how we use your information

  • Object to certain uses of your information

  • Withdraw consent where we rely on consent

  • Request a copy of your personal information in a usable format

To exercise any of these rights, please contact us using the details above.

You also have the right to raise a concern with the Information Commissioner’s Office if you believe your information has not been handled properly. You can contact the Information Commissioner’s Office at ico.org.uk.

13. Marketing communications

We do not add website enquiries to a marketing mailing list unless you have clearly agreed to receive marketing communications from us.

If we introduce email newsletters or marketing updates in the future, you will be able to opt out at any time.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations.

The latest version will always be available on our website.

15. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Hamptons Painting & Decorating
Email: hello@hamptonsdecorating.co.uk
Phone: +44 7377 670060